FAQs

How long does shipping take?

Orders typically arrive within 7–15 business days after processing.

How can I track my order?

You can track your order from our Track Order page using your order number and email address.

What if my order is delayed?

Occasionally, delays may occur due to customs or courier issues. If your order hasn’t arrived within the estimated time, please contact us.

How do I choose the right size?

Please refer to our Size Guide on the product page for accurate measurements.

Do you accept returns?

Yes, eligible items can be returned within 7 days of delivery. Please see our Return Policy for full details.

How can I contact customer support?

You can reach us anytime at hello.fexis@gmail.com - Our team responds within 24–48 business hours.